Shipping policy

SHIPPING & DELIVERY POLICY

Chic Embers-tique Shipping Policy

Chic Embers-tique works with trusted third-party suppliers who handle order fulfillment and delivery.

Orders are processed within 1–3 business days after payment confirmation

Orders are not processed on weekends or public holidays

Once processed, orders are forwarded to our suppliers for fulfillment

 Shipping & Delivery Time

 Local Orders:

Estimated delivery time: 3–7 business days

Estimated delivery time: 7–15 business days

Delivery timelines may vary depending on location, supplier processing time, and courier services.

All orders are fulfilled and shipped directly by our suppliers

Chic Embers-tique does not physically store, package, or ship products

We partner with reliable suppliers to ensure quality and timely delivery

Tracking details will be provided once your order has been shipped (where available)

Tracking updates may take time to reflect depending on the courier

For international orders:

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country

Chic Embers-tique is not responsible for delays caused by customs clearance

 Delivery Delays

Delays may occur due to:

Supplier processing times

Courier/logistics issues

Customs procedures

We will assist in resolving delivery-related concerns but are not liable for third-party delays.

 Incorrect Address

Customers are responsible for providing accurate shipping information

Orders shipped to incorrect addresses cannot be refunded or replaced

Additional charges may apply for reshipping